Jakarta, 20 October 2022 – To strengthen the companies' position in the telecommunications industry, PT Link Net Tbk (Link Net) and PT XL Axiata Tbk (XL Axiata) synergize to launch internet convergence services through a collaboration product of First Media and XL which is held today in Jakarta. This collaboration combines high-speed internet services without quota limits, streaming content, cable TV, and online storage belonging to First Media with the large quota internet data service XL Kuota Bersama Package. This innovation is present to answer customer needs for internet inside and outside the home through more economical, practical, and efficient services.
Victor Indajang, Chief Commercial Officer of Link Net said, "We see this collaboration as a tangible form of First Media's concern to serve customers' internet needs thoroughly, both inside and outside the home, through the provision of converged cable-based broadband services (fixed line broadband) and mobile internet services. Furthermore, this synergy also aims to improve the service quality of First Media products by offering innovative services for a broader market."
APJII's report on "Indonesian Internet Profile 2022" states that Indonesia's internet penetration rate has reached 77.02%. A total of 77.64% of internet users use mobile data from cellular operators, and 20.61% use WiFi installed at home. Backed by the results of the Katadata survey released in January 2022, the data shows that communication spending reaches 74.4%, the highest among other routine needs, and is said to be the main routine monthly need for Indonesians. It shows that the internet has become a vital necessity that plays an important role in supporting the lives and activities of people currently adapting to the hybrid digital world.
David Arcelus Oses, Director & Chief Commercial Officer of XL Axiata stated, “The provision of this collaboration product is a form of synergy that we have built with Link Net to support our efforts to realize XL Axiata's vision of becoming the leading convergence operator in Indonesia. The various choices of collaboration products are expected to meet the increasingly massive need for internet-based technology and digital platforms, along with the increasing need and use of the internet both inside and outside the home to support customers' daily activities. This collaboration is also the right step to support the government in realizing even distribution of digitalization towards the era of convergence in Indonesia.”
Deputy Chief Marketing Officer of Link Net Santiwati Basuki revealed, “This internet convergence service has many advantages for First Media customers. For use at home, customers have access to fast internet services without a quota limit (unlimited) that can be relied on for daily activities such as working, studying, watching streaming videos, or playing games; while for internet use outside the home, First Media customers are provided with the convenience of the Kuota Bersama Package from XL Axiata with wide coverage, large quota, and can be shared to all family members. Not only that, this collaboration provides added value because customers can also enjoy cable TV entertainment, online storage, and up to OTT services in just one package at affordable prices starting from IDR 300 thousand per month. We are optimistic that this product will be able to become the internet champion inside and outside the home,” he continued.
The collaboration product of First Media and XL can be enjoyed by all existing and new First Media customers. This product comes with the convenience of one payment, namely through one First Media bill. Customers are no longer required to pay separate bills for internet access at home or purchase an internet quota for each family member to surf outside the home.
Home Internet
First Media provides packages tailored for family needs, namely fast internet without quota limitations with speeds of up to 1 Gbps, cable TV entertainment of more than 200 channels, streaming content through applications such as FirstMediaX, Lionsgate Play, Viu, CATCHPLAY+, and HBO GO, as well as online storage service First+ Cloud of up to 1 TB.
Outdoor Internet
XL Axiata provides internet data packages with large quotas of up to 100 GB. With this quota, customers can share a maximum quota of up to four family members or relatives of fellow XL users.
The additional service of the Kuota Bersama Package can only be enjoyed by active First Media customers who are also prepaid XL users. This service offers a wide selection of packages and attractive prices. For customers who activate the Kuota Bersama Package after the launch, First Media and XL provide promo prices for the first three months. Package options are available, including internet quota of 15 GB - IDR 35 thousand/month (2 members), 25 GB - IDR 45 thousand/month (2 members), 50 GB - IDR 85 thousand/month (3 members), and 100 GB - IDR 145 thousand/month (4 members).
Purchases of this collaboration product can be made on several First Media channels, including the website https://firstmedia.com/PaketKuotaBersama , or by contacting customer service, sales centers, and sales agents. Customers who have made a purchase will receive a confirmation email and can register a prepaid XL number as the recipient and manager of the Kuota Bersama Package. After activation, customers can make package settings such as adding, removing, or changing members, as well as managing and monitoring quota usage for each member through the myXL application.