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Convergence Service is Increasingly Interested XL Axiata Opens Opportunity for XL HOME Customers to Upgrade to the XL SATU Fiber
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Starting February 25, 2022, XL Axiata provides an opportunity for some XL HOME customers to experience XL SATU Fiber services for free. These selected customers will get two prepaid SIM cards with a total shared quota of 15GB. This quota is valid for 3 months and can be shared by all registered family members.

Jakarta, 28 February 2022.PT XL Axiata Tbk (XL Axiata) continues to develop convergence services that combine fix broadband internet services and cellular internet. This commitment is in line with the company's vision to become the number one convergence operator in Indonesia. Starting February 25, 2022, XL Axiata gives XL HOME customers the opportunity to experience the XL SATU Fiber convergence service for free. These selected customers will get two prepaid SIM cards with a total shared quota of 15GB. This quota is valid for 3 months and can be shared by all registered family members. Its usage can be managed through the MyXL application. After the trial period ends, selected customers can register to switch to the XL SATU Fiber service. XL HOME customers can upgrade through the myXL application starting March 3, 2022. In addition, upgrade requests can also be made through customer service at 820, or through the satu.xl.co.id/peralihan website.

 

Director & Chief Commercial Officer - Home and Enterprise of XL Axiata, Abhijit Navalekar, said, “The consumption pattern of telecommunication and data services by the public continues to experience rapid changes. In addition to looking for services that can provide fast, stable internet access for home and support daily activities, they now also need value for money services, XL SATU is the answer to these needs. Because with XL SATU, customers only need to subscribe to one service and get home internet with fast and stable fiber technology, as well as a large cellular quota that the whole family can use.”

 

Abhijit added, as a pioneer of convergence services in Indonesia, XL Axiata is committed to continuously spur the development of this service, not only by presenting attractive packages, but also expanding service coverage, implementing the latest innovations, and improving network quality.

 

XL Axiata hopes that the XL SATU Fiber convergence service can encourage the growth of XL HOME services customers based on fibre optics. Currently, there are more than 100 thousand homes that have become regular customers of the internet service. Because internet service remains one of the pillars of the existence of XL SATU Fiber, the XL SATU Fiber product has been available in 19 cities that are already covered by XL HOME services. The cities are Greater Jakarta, Yogyakarta, Denpasar, Makassar, Balikpapan, Banjarmasin, Banjarbaru, Medan, Palembang, Cirebon, Semarang, Surabaya, Gresik, and Sidoarjo.

 

For the XL SATUFiber convergence service itself, there are five package options available for customers. The package price also includes installation costs and equipment rental, so there are no additional costs. Each package includes an XL HOME entertainment box or set top box to access a variety of world-class entertainment from Netflix, Catchplay+, WeTViflix, Mola, to national and international TV channels from Vidio. The following five package options are available:

  • Value Package, IDR. 274 thousand, the customers will get unlimited data access without FUP Fiber Internet with the speed up to 30Mbps, and 15GB shared quota for the cellphone that can be shared up to 2 numbers.
  • Smart Package, IDR. 334 thousand, unlimited without FUP Fiber Internet up to 50Mbps, and 25GB shared quota for the cellphone that can be shared up to 2 numbers.
  • Family Package, IDR. 409 thousand,unlimited without FUP Fiber Internet up to 100Mbps, and 50GB shared quota for the cellphone that can be shared up to 3 numbers.
  • Superuser Package, IDR. 599 thousand, unlimited without FUP Fiber Internet up to 300Mbps, and 100GB shared quota for the cellphone that can be shared up to 4 numbers.
  • Ultimate Package, IDR. 999 thousand, unlimited without FUP Fiber Internet up to 1Gbps, and 300GB shared quota for the cellphone that can be shared up to 5 numbers.

 

Meanwhile, for areas where XL SATUFiber service has not been available yet, fast home internet service with wireless broadband technology is available and XL Prepaid service with a shared quota to be shared with the family called XL SATU Lite, with the following package options:

 

  • Value Package, IDR. 129 thousand, IDR. 699 thousand for bundling device, unlimited FUP up to 30GB, sharing quota up to 15GB, membership of 2 people.
  • Smart Package, IDR. 199 thousand, IDR. 749 thousand, for bundling device, unlimited FUP up to 60GB, sharing quota up to 25GB, membership of 2 people.
  • Family Package, IDR. 299 thousand, IDR. 859 thousand, for bundling device, unlimited FUP up to 120GB, sharing quota up to 50GB, membership of 3 people.
  • Super User Package, IDR. 399 thousand, IDR. 969 thousand for bundling device, unlimited FUP up to 200GB, sharing quota up to 100GB, membership of 4 people.
  • Ultimate Package, IDR. 499 thousand, IDR. 1,099 thousand for bundling device, unlimited FUP up to 320GB, sharing quota up to 100GB, membership of 4 people.
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