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XL Axiata Offers Free Shipping For Online Store Purchase

Jakarta, April 11th 2020. To support the government's efforts in enforcing physical distance for the people, and also to provide convenience for customers by avoiding leaving the house during quarantine due to Covid-19, PT XL Axiata (XL Axiata) now provides services to purchase starter pack cards and data packages through its’ online shop along with free shipping (postage) in accordance with the terms and conditions applied. This special service for XL and AXIS have been available for customers since April 8th 2020 through the website (, ) and on six leading e-commerce platforms, namely Blibli, Bukalapak,, Lazada, Shopee, and Tokopedia.

Chief Marketing Officer of XL Axiata, David Arcelus Oses said, "The situation and conditions relating to the development of this Covid-19 outbreak has encouraged us to make breakthroughs and efforts to be able to provide comfort and ease of service for customers and the public in general that are in need of XL Axiata products. To prevent them from leaving their homes, we now provide product purchasing services through online stores with free shipping offers. This program applies nationally, and we are also working with leading e-commerce platforms that are well known to the people of Indonesia."

David added to his statement that the online distribution channel must be provided by XL Axiata in order for customers and the general public can easily obtain XL Axiata products, considering in an emergency situation as of now, telecommunications services are one of the most important things in dealing with the Covid-19 outbreak. Therefore, XL Axiata must also ensure that the supply of products will be available in the market, and that networks must remain in prime condition for customers who need these services to work and learn from home.

With this free shipping service, the public can get the Prepaid XL starter pack Card along with the Xtra Combo internet package which will be activated automatically when the XL starter pack is successfully registered. Later, customers of the Xtra Combo package can try the Xtra Unlimited TURBO feature, which will provide access to Youtube, Instagram, Facebook, WhatsApp, LINE, and Gojek applications without quota and speed limits.

Meanwhile, for those who want to try products from AXIS, they can get a starter pack card along with a 24-hour Bronet package. The public can also enjoy a minimum quota bonus of 500MB by purchasing internet package through AXISnet.

As of now, XL Axiata services have served more than 56 million customers with the support of 4G data networks that are spread throughout Indonesia. XL Axiata has over 130 thousand BTS, including about 54 thousand 3G BTS and about 40 thousand 4G BTS.

Currently XL Axiata 4G services are also present in over 425 cities / districts in Indonesia. The XL Axiata network is also supported by more than 45 thousand km of optical fiber which stretches and connects various regions and islands in Indonesia.

  • Marketing