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XL Axiata is Ready to Face the Surge in Data Traffic in West Java
XL Axiata's network throughout West Java has reached more than 4,100 rural/urban villages, more than 420 districts and 19 cities/regencies. 93% of customers or more than 11.2 million XL Axiata service users in West Java are data customers. Data traffic growth in the last two years across West Java increased by 76%.

Bandung, 6 April 2023. PT XL Axiata Tbk (XL Axiata)'s data network throughout West Java is ready to face the surge in data traffic ahead of Eid ul-Fitr exodus. During the Eid ul-Fitr exodus flow, XL Axiata is ready to serve all customers in the province, including travellers who will arrive in the near future. XL Axiata's total 4G network in West Java has reached more than 4,100 rural/urban villages, more than 420 districts and 19 cities/regencies.


Acting Group Head of XL Axiata for West Java area, Arif Farhan Budiyanto, said, "Just like in previous years, we expect the demand for data services to increase rapidly. This happens almost evenly in all cities and regencies spread across West Java province. In addition to increasing capacity, we also optimise the network by looking at the mobility patterns of customers and the public during the Eid ul-Fitr holiday period which is not far away. The company has also ensured the availability of selected superior products in all distribution channels, especially in credits shops that are easily accessible to the public."


Arif added, routinely, the company continues to improve service quality in all cities and regencies spread across these two provinces. XL Axiata estimates that a significant increase will still occur in Kuningan Regency up to 69%, Pangandaran Regency 59%, Ciamis Regency 50%, Tasikmalaya Regency 49% and Majalengka Regency 47%. To ensure the network's ability to accommodate traffic spikes later, we have prepared a number of strategic steps, including through additional capacity compared to normal days, to the application of new technology. XL Axiata also adjusts to the trend of service usage, especially data services, homecoming traditions, and customer movements during the long Eid ul-Fitr holidays.


By the end of December 2022, there were more than 26,900 BTS in total across West Java, with the majority being 4G BTS. New network construction and fiberization will continue throughout 2023 and beyond. In the last two years, XL Axiata's 4G BTS additions in various parts of West Java have reached more than 7,000 BTS, including more than 620 BTS in Bandung Regency, as well as around 460 BTS in West Bandung Regency and Garut Regency. This addition is certainly adjusted to the high data demand that continues to increase in the area.


Some points that are expected to experience an increase in data service usage traffic during the Eid ul-Fitr holidays are Bandung City and Regency and its surroundings, Bogor, Depok, Bekasi, Garut, Cirebon, Subang, Indramayu, Puncak area, Lembang up to Pangandaran Beach. For crowd centres, there will be an increase in worship centres such as a number of grand mosques in several cities, shopping centres, city/town squares, bus terminals, train stations, airports, and along toll and non-toll roads that connect West Java and other major provinces.


XL Axiata customers will use a variety of data services, especially social media to share content. Customers will also access more streaming services for video, music, and games, which require large capacity. Streaming services include Youtube, Vidio and Spotify. Meanwhile, the messaging application is Whatsapp.



XL Axiata's social action for the community


This Ramadan, XL Axiata Peduli held two programs, namely XL Axiata Peduli Paket Berbuka, in the form of distributing iftar food packages to underprivileged communities, with a coupon exchange system. This program is in collaboration with Benihbaik Foundation and local partners such as rice stalls and citizen communities that aim to help local MSMEs.


The second program is XL Axiata Peduli Sembako for Islamic Boarding Schools, by purchasing from local MSMEs. The target recipients are Islamic boarding schools spread across Yogyakarta City, Bandung City, Banjar Regency in South Kalimantan, Sigi Regency in Central Sulawesi, Makassar City, Surabaya City, Jakarta City, Bogor Regency, West Java, Agam Regency in West Sumatra and Batam City,


Previously, the company through the XL Axiata Peduli program has been directly involved in providing healthy food assistance for stunting prevention programs in several villages spread across Indonesia.


XL Axiata is committed to continuously enlarging its contribution to society through useful and sustainable programs, one of which is through social sharing actions that have been carried out for years through company programs, including XL Axiata Baik Program. This program is implemented in different cities to help people in need. Through this program, XL Axiata employees are not only focused on the work area but can contribute more to the country. Management also wants to create a culture of employees to care about the surrounding environment and hopefully this good thing can inspire and create domino effects for other good things that are beneficial.


The XL Axiata Baik program has been running since 2021, various activity programs have been carried out to help communities in various regions, such as the Indonesia Bangkit Vaccination Centre (SVIB), donations, blood donations, teaching employees, house renovations, building roads, building mosques, procuring water depots, building bridges to donating internet access and laptops for Islamic boarding schools and schools. Meanwhile, this year, the XL Axiata Baik program has done various things, including a teaching program in Luwuk which was carried out directly by employees in March 2023 and a blood donor program by XL Axiata employees in Jakarta.



XL Satu Fiber Service in West Java


XL Satu Fiber is aggressively providing services in several new cities in West Java province. In addition, the company is also committed to continue expanding the service area in cities that have been served. After several years of serving the people in Bandung, Bogor, Bekasi and Depok, XL Satu Fiber has prepared to provide services in a number of new cities, including Cirebon.


XL Satu Fiber is the first convergence product in Indonesia. During the month of Ramadan, XL Satu Fiber presents several promos that can be enjoyed by customers:


  1. Ramadan speed upgrade promo for new customers 

ü   For only IDR. 276 thousand/month, customers can get unlimited fibre home internet with speed upgrade from 30Mbps to 50Mbps for 6 months and 15GB shared mobile quota for the whole family in one bill. Various other attractive packages can be seen on the website

ü   Shared mobile phone quota valid for XL and XL Prioritas customers

ü   Bonus subscription to Vidio Platinum and Catchplay+ Movie Lovers for 12 months

ü   Bonus 3-month Lionsgate Play subscription

ü   Free installation and device rental, including XL Home Entertainment Box (STB)

ü   Promo period 23 March - 30 April 2023


  1. New partner features and content for customers


Now the mobile phone quota with XL Satu Fiber can also be enjoyed by XL Prioritas customers, to get it very easily, just register your XL Prioritas number or family in the myXL application on your XL Satu Fiber account. Not only that, now home entertainment is even more exciting with Lionsgate Play which can be accessed on XL Home Entertainment Box (STB), customers can watch a variety of world-quality Box Office shows. 

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