Jakarta, July 19th, 2020, PT XL Axiata Tbk (XL Axiata) continues to expand XL HOME services in several areas. Since the end of June 2020, in line with the increasing demand for high-speed and stable optical fiber-based home internet services combined with the flexibility of access to entertainment content, XL HOME services are present in a number of major cities in East Java. At this initial stage of entering the province, XL HOME will be present amongst customers in Surabaya, Sidoarjo, Gresik, and Malang. The expansion of XL Home's service coverage in the East Java area is the result of XL the collaboration of XL Axiata with PT Mega Akses Persada (FiberStar), one of Indonesia's largest optical cable infrastructure services.
Group Head Home Business of XL Axiata, Robert Edward Langton states, "One of the benefits of XL HOME services is the ability to provide fast and stable internet access in homes. Currently as we are in the midst of the Covid-19 pandemic, many people have to work and learn from home, XL HOME services are gaining momentum in that field. Moreover, this service is also bundled with various access to multiple entertainment services. Now, we are also bringing XL HOME and all its’ advantages to East Java. At the end of July 2020, we will also introduce XL HOME in Medan, North Sumatra”.
Robert Edward Langton added that East Java became XL HOME's marketing area because the province is also very dynamic in terms of economic, social and culture, especially within the four named cities. Internet has become one of the main needs to support day-to-day activities, including when at home. Which is why XL Axiata immediately initiated XL HOME services in these selected cities in these early stages of entering East Java. Within a few days after officially entering the region, over 10,000 customers from the East Java area immediately queued to get this service through the official XL HOME website (www.XLHOME.co.id).
XL HOME has become one of the intriguing products from XL Axiata due to its’ ability to provide high-quality speed and stable fiber optic home internet services at very affordable prices. The XL HOME internet package is also equipped with XL HOME Entertainment Box with the latest Android technology. This technology can transform a customer's regular TV into a smart TV that can access high-quality entertainment shows from our world-class partners, such as Netflix, CATCHPLAY+, iflix, along with other national and international channels through the Vidio application, more applications include; Youtube and various applications that can be obtained from Google Playstore. Customers can play games together through the AirConsole application, which uses the customer's smartphone as a controlling device.
As a form of appreciation for the people of East Java for their interest in XL HOME, while also assisting Indonesian families to remain productive and entertained during this pandemic, XL HOME issued the promotional “Dari Hati” package for Rp. 299,000 monthly, which covers up to 100 Mbps. This promo is valid until September 30th 2020, for new subscribers of the XL HOME service.
Aside from the “Dari Hati” promo package, there are three variations of XL HOME subscription packages, namely, the Family package for the price of Rp. 349,000, the Super User package which cost Rp. 499,000 complete with unlimited quota. Unlimited quality access service allows customers to be able to access, send, and download file or data of large sizes, along with streaming services for music, videos, and movies, not forgetting online games without hassle or limits.
XL HOME services was launched in December 2018, since then XL HOME has received good feedback from customers, this is evident by the continued increase in customers using XL HOME services. Network-wise, the expansion of the coverage area will continue to be carried out according to plan, as XL HOME currently has built and provided a fiber-optic network that can facilitate around 350,000 homes. As of now, XL HOME have served more than 65,000 customers in several cities, such as Jakarta, Bogor, Depok, Tangerang, Bekasi, Makassar, Balikpapan, Banjarmasin, Denpasar, Yogyakarta, and Bandung.