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Kualitas Pelayanan ITKP
2019 Semua
No Network Performance Intermediate Service Quality Standards Benchmark Score Q1 2019
Originating VoIP Gateway with Terminating VoIP Gateway
Toll Quality Below Toll Quality
1 Package Delay < 50 ms < 300 ms > 90% 100%
2 Jitter < 5 ms < 10 ms > 90% 100%
3 Package Loss < 0,1% < 2% > 90% 100%
4 MOS > 4 > 3 > 90% 100%
    End to End Services International Connection    
Toll Quality Below Toll Quality
1. Delay < 150 ms < 400 ms > 90% 100%
2. MOS > 4 > 3 > 90% 100%
No Network Performance Intermediate Service Quality Standards Benchmark Score Q2 2019
Originating VoIP Gateway with Terminating VoIP Gateway
Toll Quality Below Toll Quality
1 Package Delay < 50 ms < 300 ms > 90% 98%
2 Jitter < 5 ms < 10 ms > 90% 98%
3 Package Loss < 0,1% < 2% > 90% 100%
4 MOS > 4 > 3 > 90% 99%
    End to End Services International Connection    
Toll Quality Below Toll Quality
1 Delay < 150 ms < 400 ms > 90% 98%
2. MOS > 4 > 3 > 90% 98%
No Kinerja Jaringan Standar Kualitas Layanan antara Tolak Ukur Nilai Q1 2019
VoIP Gateway Asal (Originating) dengan Terminating VoIP Gateway
Toll Quality Below Toll Quality
1 Package Delay < 50 ms < 300 ms > 90% 100%
2 Jitter < 5 ms < 10 ms > 90% 100%
3 Package Loss < 0,1% < 2% > 90% 100%
4 MOS > 4 > 3 > 90% 100%
    End to End Services Sambungan Internasional    
Toll Quality Below Toll Quality
1. Delay < 150 ms < 400 ms > 90% 100%
2. MOS > 4 > 3 > 90% 100%
No Kinerja Jaringan Standar Kualitas Layanan Menengah Tolak Ukur Nilai Q2 2019
VoIP Gateway Asal (Originating) dengan Terminating VoIP Gateway
Toll Quality Below Toll Quality
1 Package Delay < 50 ms < 300 ms > 90% 98%
2 Jitter < 5 ms < 10 ms > 90% 98%
3 Package Loss < 0,1% < 2% > 90% 100%
4 MOS > 4 > 3 > 90% 99%
    End to End Services Sambungan Internasional    
Toll Quality Below Toll Quality
1 Delay < 150 ms < 400 ms > 90% 98%
2. MOS > 4 > 3 > 90% 98%

 

No. Kinerja Jaringan Standar Kualitas Layanan antara Tolak Ukur Nilai
Q3-2019
VoIP Gateway Asal (Originating) dengan Terminating VoIP Gateway
Toll Quality Below
Toll Quality
1. Packet Delay < 50 ms < 300 ms > 90% 98%
2. Jitter < 5 ms < 10 ms > 90% 98%
3. Packet Loss < 0,1% < 2% > 90% 100%
4. MOS > 4 > 3 > 90% 99%
    End to End Services
Sambungan Internasional
   
    Toll Quality Below
Toll Quality
   
1. Delay < 150 ms < 400 ms > 90% 98%
2. MOS > 4 > 3 > 90% 98%



 

 

No. Kinerja Jaringan Standar Kualitas Layanan antara Tolak Ukur Nilai
            Q4-2019
VoIP Gateway Asal (Originating) dengan Terminating VoIP Gateway
Toll Quality Below
            Toll Quality
1. Packet Delay < 50 ms < 300 ms > 90% 99%
2. Jitter < 5 ms < 10 ms > 90% 98%
3. Packet Loss < 0,1% < 2% > 90% 99%
4. MOS > 4 > 3 > 90% 98%
    End to End Services
            Sambungan Internasional
   
    Toll Quality Below
            Toll Quality
   
1. Delay < 150 ms < 400 ms > 90% 99%
2. MOS > 4 > 3 > 90% 98%